How we deliver

Designing a Global Competency Framework

The Challenge

A global financial data and technology organisation required greater clarity around role expectations, career progression and organisational capability across multiple jurisdictions.

The Approach

Studio HR supported the development of a global competency framework, working with leadership to define role expectations, strengthen organisational structure and prepare the organisation for evolving pay transparency requirements.

The Outcome

The organisation gained greater clarity around role expectations, improved consistency in job levelling and a stronger foundation for future organisational development.

HR Foundations for Scaling Businesses

The Challenge

A cohort of founders participating in a London business growth programme were scaling rapidly but lacked formal HR structures and processes to support their teams.

The Approach

Studio HR delivered a practical workshop on HR Foundations for Growth, covering employment status, compliance requirements and the people infrastructure needed to support sustainable business growth.

The Outcome

Founders gained practical frameworks to strengthen their people practices and a clearer understanding of how to build the HR foundations required to scale their organisations.

Resolving a Senior Leadership Grievance

The Challenge

A charitable organisation was experiencing significant tension between senior stakeholders, resulting in a formal grievance and a breakdown in working relationships.

The situation had begun to impact leadership collaboration and organisational decision-making.

The Approach

Studio HR was engaged to provide independent HR support and guide the organisation through the grievance process.

This involved:

• reviewing the concerns raised and supporting the formal grievance procedure
• facilitating discussions between the stakeholders involved
• providing guidance to leadership on appropriate governance and communication practices
• helping clarify expectations around ways of working and decision-making

The Outcome

The process enabled the organisation to reach a clear resolution to the grievance and provided greater clarity around leadership responsibilities, communication styles and ways of working.

As a result, professional working relationships were restored and the organisation strengthened its leadership framework.

Managing Conduct and Professional Standards

The Challenge

A financial services organisation identified concerns regarding a junior member of staff who had used inappropriate language in the workplace. The situation required careful handling to ensure that the matter was addressed fairly while maintaining professional standards and supporting the individual involved.

As the individual worked within the HR function, it was particularly important that the situation was managed sensitively and in line with best practice.

The Approach

Studio HR was engaged to provide independent HR support and guide the organisation through the appropriate process.

This involved:

• conducting a formal review of the concerns raised
• advising leadership on the appropriate investigation process
• supporting the organisation in managing the situation in line with policy and employment law
• developing a support and improvement plan for the individual involved

The Outcome

The organisation was able to address the conduct concerns appropriately while ensuring the process remained fair and proportionate.

The support plan provided the individual with clear expectations around professional standards and helped reinforce appropriate workplace behaviours within the organisation.

Managing Inappropriate Behaviour at a Company Event

The Challenge

A mortgage brokerage contacted Studio HR after concerns were raised regarding the behaviour of a newly hired employee during a company social event.

The employee had behaved inappropriately towards a female colleague who had also recently joined the organisation.

The situation required careful handling, particularly as the female employee had previously left her former organisation following experiences of sexual harassment. 

The organisation wanted to address the situation quickly but was initially focused primarily on removing the individual whose behaviour had caused concern.

The Approach

Studio HR advised the organisation to approach the situation from the perspective of employee wellbeing and appropriate workplace standards rather than focusing solely on the removal of the individual involved.

This involved:

• supporting the organisation in addressing the concerns raised by the female employee 
• ensuring she felt listened to and appropriately supported
• advising leadership on the appropriate HR and employment law approach
• guiding the organisation through a fair and proportionate process
• reinforcing expectations around professional behaviour and workplace conduct 

The Outcome

The organisation was able to address the situation promptly while ensuring that the employee affected by the behaviour felt heard and supported.

The matter was resolved appropriately and professionally, reinforcing the organisation’s expectations around workplace behaviour while maintaining trust within the team.